Help Desk Software BuyerView | 2014 Software Advice helps organizations narrow down help desk software options to find a system that best meets their needs. As a result, we have matchless insight into these buyers’ pain points with their current…
Web+Center Client focus – Pop Technologies – New York City Pop Technologies, a Managed IT Services company in New York City, was looking for a responsive help desk and ticketing system to put their IT customers in the drivers seat…
A well-maintained network is the cornerstone of any office. While sales teams and customer service representatives are essential to running a successful business, they can’t do their jobs without a solid technological framework to support them. When the system goes…
IT troubles can be absolutely crippling for a busy company. A problem with the network prevents employees from doing their jobs and slows down the company as a whole. Furthermore, resolving issues can be grueling if the IT team isn’t…
