2019 is nearly over and it’s time to confirm that you have renewed your Web+Center annual support and free upgrades for 2020. Listed below explains how to log in and check the status of your paid support contracts which enables support and free upgrades to our current Version 10.0 production system.
If you possibly missed your annual support invoice emai and not sure of your support status, we invite you to review your account and support status on our customer portal site!
with our Customer Account Manager
Your Web+Center license key and other account information that we have stored for you as a customer of Internet Software Sciences is now ON-TAP. We use Web+Center for our own customer support and the Business+Center application for our internal sales and invoicing business system. We have enabled the external Customer Account Manager so you can check the status of your Web+Center support renewals, invoices, quote, license keys, expiration dates, assets and more.
We have implemented this feature for two reasons. The first is to let you as a Internet Software Sciences customer review your contact information and business transactions (license keys, invoices, purchases, support renewals, quotes, etc). The second is to demonstrate how this can be used for your IT customers with your Web+Center Version 9/10.0 installations. Please notify us if the contact information or license key information is not correct or invoices need to be confirmed and marked as paid.
Accessing Your Web+Center – Internet Software Sciences account information
Step 1: Connect to the Internet Software Sciences Customer Account Manager page
Step 2: To create a login password, first enter your email address and pressing the Recover Password button at the bottom of the page.
Step 3: Click on the link in the Customer+Center password reset email to reset your password.
Step 4: Once you have created an account password, reenter your email and password in the Login box and log into the Customer+Center interface. To view your account information, click on Account Manager in the drop down list of options.
Step 5: Clicking on the account manager will show your Web+Center invoices, license key, expiration dates, contact information and any assets.
Step 6: Confirm that your renewal invoice status shows paid for any previous invoices. Please contact us if your status does not show paid if payment was made. If you wish to pay for past renewlsl, here are some payment options:
Visit on our on-line payment page at
- Pay on-line with the Web+Center on-line Purchase Page
- Call us for card payments over the phone
- Contact us for International Direct Bank Transfer methods
- Send a check to Internet Software Sciences
- Create a purchase order and send it to us to invoice you with PO number included
- Contact Internet Software Sciences if you have missed 1 or more support renewals but want to re-activate your support contracts and perform a Web+Center version upgrade. We typically can offer a catch up plan where you pay just the current support contract invoice to become current in your support status.
Please contact our friendly support and sales staff at (650) 949-0942 or sales@inet-sciences.com if you have any questions. We always recommend maintaining your investment in your Web+Center help desk by renewing support annually.
Sincerely,
Scott Vanderlip
President, Internet Software Sciences