Have you or your Help Desk organization made any New Year’s resolutions for 2016 concerning the efficiency and processes of your Help Desk? Almost every day we get calls from organizations that still use a just email and phone and…
Has Help Desk Software become a commodity? Some of Merian Webster definitions of “commodity” is a good or service whose wide availability typically leads to smaller profit margins and diminishes the importance of factors (as brand name) other than price…
December 9, 2015 – File uploads are failing due to a MS update that affect IIS. This is a global issue with multi-part form submissions so users of many applications are having problems so I suspect another patch…
Thanksgiving is a great time to reflect on all of the abundant resources that we own or skills that we possess and how we can better share them with our friends, neighbors, and communities. One of the Web+Center sharing projects…
Web+Center User Jeff Cropper from Russellvile KY has submitted this Web+Center inspirational customization. We have created a Small Cities App page on our website where will be sharing the code customizations from Jeff and other Web+Center developers to aid in…
Internet Software Sciences appreciates and values all Web+Center users throughout the world. For a limited time and limited number of users, we will provide one FREE additional tech Web+Center license for your organization if you simply perform a Web+Center product…
Currently Web+Center supports (2) customer login authentication methods (1) Form based Web+Center login (2) MS Active Directory Login After doing a survey of CEPTA California K-12 school IT professional to review what authentication they are currently using, we are looking…
Which user authentication methods do you use at your organization or company to authenticate users for the network and specific application? Web+Center already support two methods: Our own Web+Center, form based web login Windows Active Directory for our customer logins…
Today we have migrated a complex set of on-line functions that you as a client may access and we want to notify you of these changes in case you see any issues. Please notify us immediately by email or phone…
Appropriate technology to handle basic trouble ticket requests is really a no brainer for those organizations who have enough IT expertise in house or out sourced IT resources to get a basic help desk system installed or hosted. But…
