Cloud Computing and the IT Help Desk
A well-maintained network is the cornerstone of any office. While sales teams and customer service representatives are essential to running a successful business, they can’t do their jobs without a.. read more
A well-maintained network is the cornerstone of any office. While sales teams and customer service representatives are essential to running a successful business, they can’t do their jobs without a.. read more
IT troubles can be absolutely crippling for a busy company. A problem with the network prevents employees from doing their jobs and slows down the company as a whole. Furthermore,.. read more
For some time now, our approach to healthcare has been extremely antiquated. Specifically, the way that we stored, shared, and used information was essentially the way that we had done.. read more
Good customer service is increasingly the key to competing in the increasingly competitive, globalized world that companies now find themselves in. Whereas before the Internet, many companies were often the.. read more
Software as a service! Moving to the cloud! Going mobile! More and more, you may be hearing these kinds of phrases, especially when it comes to the software services that.. read more
Internet Software Sciences Newsletter #112 – March 2014 Web+Center 8.0 Production goes production Web+Center Version 8.0 is now production. It is available for download or upgrade from your current Web+Center.. read more
March 5, 2014 Newsletter #111 To our knowledge, until July 2013, Microsoft has never released a 64 bit version of their popular Access ODBC drivers that allows 3rd party applications.. read more
Web+Center 8.0 BETA download Web+Center Version 8.0 beta, our newest version, is now available for download and testing on your servers. This version is our largest version upgrade ever, by.. read more
SQL*Server 2012 does not properly support basic identity/auto increment of case numbers or identity database types. The Problem: Case # 103, 104, 105, 106, 1345, 1346, 1347 Do you see.. read more
New Integrated TXT messaging and notifications with Web+Center Version 8.0 Web+Center version 8.0 release will include options to directly Text customers or technicians right from the Web+Center web interface. It.. read more