A well-maintained network is the cornerstone of any office. While sales teams and customer service representatives are essential to running a successful business, they can’t do their jobs without a solid technological framework to support them. When the system goes…
IT troubles can be absolutely crippling for a busy company. A problem with the network prevents employees from doing their jobs and slows down the company as a whole. Furthermore, resolving issues can be grueling if the IT team isn’t…
For some time now, our approach to healthcare has been extremely antiquated. Specifically, the way that we stored, shared, and used information was essentially the way that we had done so since the beginning of the 20th century: taking notes…
Good customer service is increasingly the key to competing in the increasingly competitive, globalized world that companies now find themselves in. Whereas before the Internet, many companies were often the only choice for their customers by virtue of location, equipment,…
Software as a service! Moving to the cloud! Going mobile! More and more, you may be hearing these kinds of phrases, especially when it comes to the software services that your company engages in order to optimize its functions. When…
Internet Software Sciences Newsletter #112 – March 2014 Web+Center 8.0 Production goes production Web+Center Version 8.0 is now production. It is available for download or upgrade from your current Web+Center version. Check below for upgrade requirements. What’s New! This version…
March 5, 2014 Newsletter #111 To our knowledge, until July 2013, Microsoft has never released a 64 bit version of their popular Access ODBC drivers that allows 3rd party applications such as Web+Center to connect with an Access Database on…
Web+Center 8.0 BETA download Web+Center Version 8.0 beta, our newest version, is now available for download and testing on your servers. This version is our largest version upgrade ever, by offering two brand new applications specifically for the smart phone…
SQL*Server 2012 does not properly support basic identity/auto increment of case numbers or identity database types. The Problem: Case # 103, 104, 105, 106, 1345, 1346, 1347 Do you see a problem? All you did was reboot the server! An…
New Integrated TXT messaging and notifications with Web+Center Version 8.0 Web+Center version 8.0 release will include options to directly Text customers or technicians right from the Web+Center web interface. It will also provide configurable options to send TXT notification messages…
