Appropriate technology to handle basic trouble ticket requests is really a no brainer for those organizations who have enough IT expertise in house or out sourced IT resources to get a basic help desk system installed or hosted. But…
HTTPS is the new HTTP For years, we have come to expect to see our browser indicate we have moved to a secured HTTPS page so we could feel confident with our more secure credit card payments and other sensitive…
Web+Center Email To Case Feature with background processing and autostart options. We always recommend that the better IT support process is one where customers submit and update support tickets with the Customer+Center and Customer+Mobile applications. If you need to support…
Good Reasons to upgrade It might be time to take the plunge and get your Web+Center ticketing system upgraded along with an OS server upgrade that is now overdue (According to Microsoft). Please review the Microsoft 2003 Server EOL site …
We recently wrote an article about how to host Web+Center on a hosted Virtual Private Server (VPS).. for $20-$50 per month, you can forget about the costs and hassles of your own windows server hosting for Web+Center. Check out…
A $25 Starbucks gift card for you if you submit a software review on G2Crowd. Do you use Web+Center as an integral part of your IT or customer support operations? Internet Software Sciences is working on getting the Web+Center help…
We recently wrote a complete article on how to build your custom web+center asset tracking system. Please review the full newsletter article at: How to customize and launch your asset tracking today!
Take the New Google Website Mobile Test – Pass or Fail? On April 24, Google will be significantly changing their SEO algorithms for ranking websites based on how mobile friendly your site is. Find out how to take the Google…
Take Web+Center one level higher by correctly modeling your clients into companies, departments, or organizations. This newsletter will walk you through the often unused organizational modeling feature of Web+Center called Companies. Check out the latest newsletter posting at: Take…
Tech-Talk from Internet Software Sciences President Scott Vanderlip Paying for your help desk product with integrated vendor advertisements? Welcome to 2015 and the world of apps with ads! You will not be able to wink without carefully-crafted and specially-tailored ads…
