Today there are (too) many choices when it comes to Help Desk and Service Desk vendors. How can you effectively and timely evaluate the options without downloading or testing on-line each of the services. Crowd reviews of software is one…
Web+Center For Authorized Product Resellers. Web+Center’s straight forward ticketing system works well for Product Reseller companies. In this scenario, the “customers” are users purchasing larger and more expensive technical products and services from authorized resellers. The businesses making the purchases…
Do it yourself (DIY) help desk! Why not build your own help desk? The other day I was thinking about what makes the Web+Center product unique from most other help desk products on the market. One of the unique features…
A well-maintained network is the cornerstone of any office. While sales teams and customer service representatives are essential to running a successful business, they can’t do their jobs without a solid technological framework to support them. When the system goes…
IT troubles can be absolutely crippling for a busy company. A problem with the network prevents employees from doing their jobs and slows down the company as a whole. Furthermore, resolving issues can be grueling if the IT team isn’t…
Software as a service! Moving to the cloud! Going mobile! More and more, you may be hearing these kinds of phrases, especially when it comes to the software services that your company engages in order to optimize its functions. When…
What’s under the hood of your Help Desk Software? Do you ever consider the under-lying technology that comes with a software application and potential life cycle of any of the dependent technologies, and the long term architecture of the product…
Welcome to Internet Software Sciences Newsletter – #95 -February 2013 Web+Center Mobile on-site Beta Program! Let’s face it! People love their smart phones and can’t live without them. Users today are “always on”, and the anything, anytime, anywhere future is…
Customer+Mobile is now ready for beta testing by existing users for on-site testing. The world of various mobile devices from Androids to iPhones to tablets of every flavor is now here to stay and users want to access their IT…
There are Web+Center users in almost every market sector within IT organizations from higher education to hospitality and in every corner of the earth from Zimbabwe to New York City. To help share, connect and build a Web+Center User community,…
