Is “Support@mycompany.com” your IT or customer support portal for your organization or company? Are you caught in the “E-mail trap” for your support operations? Read our white paper titled Help Desk and the E-mail trap. If you are already running the Web+Center Help Desk then you know the benefits and efficiencies that can be achieved with a small amount of time and resources to implement a Web+Center web-based system. If you still initiate your IT and customer support services with an email, this white paper is for you! Feel free to forward this white paper to other departments or organizations that you know that still rely upon email as their primary support mechanism.
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