Support

  • On-Line Documentation – Most installation questions and program functionality issues can be answered by reviewing the On-Line documentation. Please review Web+Center On-line Documentation for Installation Guide, User Guide, Getting Started Guide, and Programmers Guide.
  • Web-based Support – To search a list of Frequently Asked Questions (FAQs) and or problems and solutions or to open up a new support problem or question or to search a knowledge base of Web+Center issues, visit the ‘FAQ’ or ‘Support Ticket items’.
  • Version Server – The latest software updates for the last few Web+Center versions can be found On-Line at on our version server. From the software updates page, you can immediately determine which files are new and directly download new modules for the Web+Center application for your version.
  • Telephone Support– For existing customers, product evaluations or installations, please contact Internet Software Sciences telephone support at:
    • Toll Free  1 (888) 949-0942 Los Altos, California, USA (9-5 PM PST)
    • Local 1 (650) 949-0942 – Los Altos, California, USA (9-5 PST)
    • Fax 1 (650) 917-0913
  • Skype Phone Support – For world wide Voice over IP free calling, please use the Skypeservice (International Customers) , please contact Internet Software Sciences telephone support with Skype at:
    • InternetSoftwareSciences
  • Email – Support can be provided by email by sending an email to support@inet-sciences.com but we recommend using the web-based support option above to submit a trouble ticket so it can be routed through our support staff and properly logged into our support database.