Web+Center is open source, web-based IT help desk software. Free for up to two techs. Run onsite or host in the cloud. Try it now, no registration or email required to test a live system! This page links to Version 8.0 Web+Center applications.
| Web+Center Suite of Internet Collaborative Tools | |
|---|---|
| Tech+Center is a comprehensive web-based application enabling technical support staff to create customer records, open and manage support cases, and perform complex case queries to find related support cases. | [button link=”http://helpdesk.inet-sciences.com/Tech80/default.asp” size=”medium” target=”_blank”]Try Tech+Center Now[/button] |
| Customer+Center is a simple application enabling your customers to self register and submit and review their own support cases. Even without registering, the customers can access a powerful search engine to find solutions in a Help Database that is automatically created from your support database. | [button link=”http://helpdesk.inet-sciences.com/Customer80/default.asp” size=”medium” target=”_blank”]Try Customer+Center Now[/button] |
| Business+Center is a powerful contact relationship management (CRM) application enabling your sales staff and other contact reps to create customer contact records and perform email mailings to selected customers and customer groups. | [button link=”http://helpdesk.inet-sciences.com/Business80/default.asp” size=”medium” target=”_blank”]Try Business+Center Now[/button] |
| Reservation+Center is a media/equipment/facilities reservation system. It allows customers to easily request and reserve media devices, equipment or facilities from a database of media or equipment inventory. Other interfaces permit media administrators to view, track, and manage reservation requests for media, or equipment. This component uses the same customer database as the Web+Center Help Desk. | [button link=”http://helpdesk.inet-sciences.com/Reservation80/default.asp” size=”medium” target=”_blank”]Try Reservation+Center Now[/button] |
| Customer+Mobile is a Smartphone/Tablet web application. This application is designed for the “customer” to create and update support cases/tickets, view Frequently Asked Questions (FAQs), perform knowledge based searches from keywords or categories. This product has similar functionality to Customer+Center, but designed for mobile and tablet devices using mobile User Interface designs.To access this access with your smartphone or tablet, point your browser to http://helpdesk.inet-sciences.com/customermobile80/. | [button link=”http://helpdesk.inet-sciences.com/customermobile80/” size=”medium” target=”_blank”]Try Customer+Mobile [/button] |
| Tech+Mobile is a Smartphone/Tablet web help desk application for technicians. This application is designed for the “tech” to track and manage support cases/tickets and perform other tech staff support functions. This product has similar functionality to Tech+Center, but designed for mobile and tablet devices using mobile User Interface designs. This application is now available with Web+Center 8.0 release. To access this access with your smartphone or tablet, point your browser to http://helpdesk.inet-sciences.com/techmobile80/. | [button link=”http://helpdesk.inet-sciences.com/techmobile80/” size=”medium” target=”_blank”]Try Tech+Mobile [/button] |
| Pocket+Center is a scaled-down and re-engineered Tech+Center interface for the iPhone and other smart phones running a Web Browser. This component is being replaced by the Tech+Mobile. As of Version 8.0, we are no longer supporting this component or creating updates for this application although it is included with the 8.0 install for backward compatibility. |