Reviews
One of the best ways to evaluate help desk products today is by looking at reliable and verified “crowd based reviews”.
We recommend the G2Crowd.com site over other review sites as it has a more comprehensive real product user verification process such as requiring a product screen shot to post a review.
Comparisons:
We recently did a G2 Crowd review comparison of our Help Desk product and compared it to Service Now and BMC remedy and in all categories, Web+Center out performed these two vendors. (see below) We invite you to review and compare our product and similar products on the G2 service desk category.
We also did a product comparison between ZenDesk, Freshdesk and Zoho and Web+Center and in 5 of the 7 categories, Web+Center out performed all three of these other products in crowd reviews. (see below) We invite you to do your own research on the crowd review site to find the best product for your own requirements. We offer a full (3) evaluation license key for any number of techs or FREE (2) tech versions that do not time out or limited by number of cases, customers or assets.
