Customers, staff and technicians need to access their Help Desk/Service Desk systems anytime and anywhere with their smart phones and tablets and other mobile devices. Web+Center offers specially designed separate mobile apps for customers and another for technicians.
Customer+Mobile interface allows customers to create, and update their support tickets or search for FAQ and knowledge base articles.
Tech+Mobile interface allows technicians to track and manage their support tickets and perform other service, scheduling, and asset tracking functions with their smart phones and mobile devices.
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